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Salon Policies

CANCELLATION, NO SHOW AND REFUND POLICY
Please note we take a non-refundable booking fee for appointments. No shows/cancellations within 48 hours of your original appointment time will result in your booking fee being forfitted. You must give at least 48 hours notice of your original appointment time to avoid any charges. There are no exceptions, we have a no tolerance policy towards this. This is our only control factor to maintain our low price structures which we offer. Our goal is to not raise prices on everyone for a few customers that no show to appointments or cancel without proper notice.  Without this policy in place our internal expenses would rise and  we would have to increase prices for everyone. Our business model and aggressive price structure simply can’t afford to not charge this fee. Please be considerate of our time and we will in return be considerate of your time and provide you with the best treatments. Please do not ask us to make exceptions to our policy and our staff have no ability to waive any fees.

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REFUNDS
Our Beauticians and technicians have been added to the team based on their experience, knowledge and training. We DO NOT give refunds

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Children in the salon…
We LOVE children… some of us even have a few!  However, we ask that you make child care arrangements and NOT  bring your children with you to your appointment unless they are receiving services. Many guests look forward to their salon experience as personal “pampering” time. Even the most well behaved children are subject to elements of danger in the salon environment (sharp objects, chemicals etc). Please respect this policy, and accept our appreciation for your understanding. In return, when your child is receiving a service, we promise to see that no pesky grown-ups disrupt their experience.
 


Terms and conditions apply. All prices are subject to change without notice.  
 

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